Privacy Policy

Introduction

Meysis respects your privacy. This policy explains what information we collect when you visit meysis.com or place an order, how we use it, and the choices available to you.

Information We Collect

– Order information: name, shipping address, billing address, email address, and phone number
– Payment information: processed directly by our payment providers. Meysis does not store full card numbers on its servers
– Account information: login credentials and order history, if you create an account
– Support information: the content of emails, chat messages, and calls with our team
– Technical information: IP address, browser type, device type, pages visited, and referring site

How We Use Your Information

– To process, ship, and deliver your order, including sharing your address with the carrier
– To communicate about order status, delivery scheduling for freight items, and support requests
– To handle returns, refunds, and warranty claims
– To detect and prevent fraud and secure our systems
– To improve our product range, site performance, and customer service
– To send marketing emails, only where you have opted in

Cookies

We use cookies and similar technologies to keep your cart working, remember preferences, and understand how the site is used. You can control or disable cookies in your browser settings, although some parts of the site may not function correctly without them.

Sharing Your Information

We share personal information only as needed to run our business: with shipping and freight carriers, payment processors, fraud prevention providers, email and hosting providers, and analytics services. We also disclose information where required by law. We do not sell your personal information.

Data Retention

We keep order records for as long as necessary to fulfill orders, honor warranties, and meet legal, tax, and accounting obligations. After that, records are deleted or anonymized.

Your Rights

Depending on your state of residence, including under the California Consumer Privacy Act, you may have the right to request access to the personal information we hold about you, request correction or deletion, and opt out of certain uses. To exercise these rights, email info@meysis.com. We may need to verify your identity before acting on a request.

Marketing Emails

You can unsubscribe from marketing emails at any time using the link in any message. Transactional emails about an active order will still be sent.

Security

Our site uses SSL encryption, and payments are handled by PCI-compliant processors. No method of transmission over the internet is completely secure, but we take reasonable technical and organizational measures to protect your data. To report a vulnerability, see our Report a Security Issue page.

Children’s Privacy

Our site and products are not directed at children under 18, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this policy as our practices or legal obligations change. The current version is always published on this page.

Privacy Contact

For any privacy question or request, contact info@meysis.com or write to us at the address below.

Questions & Contact Information

📍 Address: 2473 Hunter St, Los Angeles, CA 90021, United States
☎ Phone: +1-205-589-6628
✉ Email: info@meysis.com
🕑 Business Hours: Monday–Friday, 9:00 AM–5:00 PM (PT)
💬 Chat Support: Available 24/7