Billing Policy

Accepted Payment Methods

Meysis accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover, along with the additional secure payment options displayed at checkout. All transactions are processed in US dollars (USD).

When You Are Charged

Your payment method is authorized when you place your order and charged once the order is accepted and prepared for dispatch. If an item turns out to be unavailable after your order is placed, we will cancel that item and release or refund the corresponding amount.

Authorization Holds

Your bank may place a temporary authorization hold on your account when an order is submitted. This is not a charge. If an order is cancelled or declined, the hold is released by your bank, usually within 3–5 business days depending on the institution.

Billing Address & Verification

The billing address you enter must match the address on file with your card issuer. Mismatched details are a common reason for declined transactions. For high-value orders, we may ask for additional verification before dispatch to protect you and us against fraud.

Sales Tax

Applicable state and local sales tax is calculated at checkout based on your shipping address and is displayed before you confirm payment.

Declined Payments

If your payment is declined, please check your card details, billing address, available balance, and any bank restrictions on online or high-value purchases, then try again. Orders with unresolved payment are not processed or shipped.

Duplicate Charges

If you see more than one charge for a single order, it is usually a pending authorization that will drop off. If a duplicate charge remains after 5 business days, email info@meysis.com with your order number and we will investigate and refund promptly.

Refunds to Your Payment Method

Approved refunds are returned to the original payment method. Processing time on our side is 2–3 business days after approval; your bank may take a further 5–10 business days to post the funds. See our Refund & Return Policy for full details.

Billing Questions

For any question about a charge, invoice, or refund, contact info@meysis.com or call +1-205-589-6628 during business hours.

Related pages: Billing Terms & Conditions | Refund & Return Policy | Terms of Service

Questions & Contact Information

📍 Address: 2473 Hunter St, Los Angeles, CA 90021, United States
☎ Phone: +1-205-589-6628
✉ Email: info@meysis.com
🕑 Business Hours: Monday–Friday, 9:00 AM–5:00 PM (PT)
💬 Chat Support: Available 24/7